Enquiries & Offline Reservation Requests.
CHECK AVAILABILITY & BOOK ONLINE
Please click here to check availability and book online.
Deposits & Refund Policy
A deposit of £30.00 per person will be taken upon booking. Deposits are non-refundable unless in exceptional circumstances e.g. Covid-19, but they can be transferred to a new booking if taken within 12 months.
If you need to cancel your booking then please call us as soon as possible. We will then request an email to confirm the cancellation.
For cancellations prior to 7 days of arrival, deposits can be transferred to an alternative date at the discretion of the hotel up to 12 months of the original date of stay. If your booking is cancelled within 7 days of arrival and we are unable to re-let the cancelled room(s) you may be liable to pay an amount equal to 50% of the total bed and breakfast cost of your booking less any deposits already paid. Any cancellations made within 24 hours of arrival may be charged 100% of the total bed and breakfast cost of your booking less any deposit paid.
Bookings made via online travel agents (O.T.A’s) will require a non-refundable deposit of 1 night bed & breakfast. Please note that the rates are lower for bookings made directly with the hotel and more packages are available.
Some Special Promotional Hotel Deals and Rates require full payment up front with no cancellations or changes accepted – these are clearly stated on the terms and conditions page for each deal they apply to. A different cancellation policy may apply to Special Promotional Rates, Packages and Offers. Please refer to the specific terms and conditions of the offer, as well as for reservations deemed to fall under our Group Booking Policy.
For all travel to Stone House Hotel and/or where you have booked a non-refundable rate, we recommend you obtain travel insurance in the event of illness or other unforeseen circumstances in order to claim any loss on booked rooms.
All charges are at the discretion of the management.
For general enquiries about Stone House Hotel, or if you prefer not to book online, please choose one of the following:
Stone House Hotel Ltd.
Company Registration Number: 07171060
Registered Address :
Kiln Hill. Market Place. Hawes. N.Yorks. DL8 3RA
Vat Reg No. 360 4300 96
Mr. C. E. Taplin
Mr. T. P. Westwood